We currently ship to Europe as well as the United States, the United Kingdom, Australia, and Canada. Within Europe, shipping is available to: Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, the Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Ukraine.
How much does delivery cost?
Shipping is fully free in all countries where we ship our products, regardless of the amount of your order.
What are the delivery times?
Orders are shipped within 1 to 2 business days. Once shipped, delivery typically takes 4 to 8 business days, depending on the destination country. Delivery times may be slightly longer during peak periods or if carriers are overloaded.
How do I track my order?
Once your order has been shipped, you will receive an email with your tracking number. You can then track your package at any time by visiting the “Track My Order” page, accessible from the main menu of our website.
Return and refund
What is the maximum time limit for returning a product?
If you are not satisfied with your purchase, you have 30 days from the date of receipt to return your product. You will not be asked for a specific reason; you are free to return your order if you wish.
How do I return a product?
Before making a return, please contact us by email at contact@feralwalk.com or via our contact page. We will then provide you with the address of our nearest warehouse so you can return your product. Return shipping costs are your responsibility, unless the product is defective or we made a shipping error.
Is it possible to make an exchange?
Exchanges are possible, but you will be responsible for the return shipping costs. Once the product is returned and received, we will ship the desired model within 1 to 2 business days.
How long will it take to get my money back?
As soon as we receive your return, we will process your refund within 1 to 2 business days. Depending on your bank, the amount may appear in your bank account between 3 and 14 days after the refund is validated. Refunds will only be issued via the payment method used when you placed your order.
Barefoot shoes
What is a barefoot shoe and how is it different from regular shoes?
Barefoot shoes are designed to mimic the sensation of walking barefoot while protecting your feet. Unlike traditional shoes, they offer greater freedom of movement, an ultra-thin and flexible sole, and a wider toe box. The result: unparalleled comfort and a feeling of lightness with every step.
What are the health benefits of barefoot shoes?
They strengthen foot muscles, improve balance and posture, and reduce joint pain by promoting a more natural stride. Thanks to their ergonomic design, they help restore a smooth, healthy gait without unnecessary strain or pressure on the body.
Are barefoot shoes suitable for everyone?
Yes, they're ideal for anyone looking for absolute comfort and a sense of freedom. Whether you're a beginner or used to walking barefoot, they naturally adapt to your body shape and lifestyle.
Does it take an adjustment period to wear barefoot shoes?
Yes, it's recommended to start gradually, but from the very first days, you'll feel an incredible sense of well-being. Your body adapts naturally, and your feet gradually regain their natural mobility and strength.
Can I use barefoot shoes for sports or hiking?
Absolutely! They're perfect for walking, hiking, and even some sports like running or yoga. Their grip and flexibility provide complete freedom of movement, while still allowing direct contact with the ground for better balance.
Are barefoot shoes suitable for people with foot problems (hallux valgus, plantar fasciitis, etc.)?
Yes, they can greatly alleviate these problems by allowing your feet to move freely and removing the constraints imposed by conventional shoes. They promote natural weight distribution and reduce pressure on sensitive areas.
How to choose the right size for barefoot shoes?
We recommend choosing your usual size for a perfect fit. Thanks to their wide toe box, they fit the natural shape of your feet without compressing them. Don't forget to consult our size guide before ordering.
Should I wear socks with barefoot shoes?
The choice is yours! You can wear them without socks for a feeling of total freedom, or with thin socks if you prefer a little more warmth. Either way, they remain ultra comfortable and breathable.
Can you wear barefoot shoes with orthopedic insoles?
Barefoot shoes are designed to conform to the natural shape of the foot and promote healthy posture, often making orthotic insoles unnecessary in the long term. However, if you currently wear them and want to transition gradually, it is possible to insert thin insoles into some models. Ideally, you should experiment gradually to allow your feet to regain their natural strength.
What type of sole do barefoot shoes have and are they durable?
They feature a thin, ultra-flexible sole that protects your feet while allowing them to feel the ground. Designed with durable, non-slip materials, they are both lightweight and durable, perfect for everyday use.
How to care for and clean barefoot shoes?
Maintenance is simple: hand washing with a little soap and water is enough to keep them looking like new. They dry quickly and remain impeccable even after many uses.
Can I wear barefoot shoes at work or in a professional setting?
Yes, their sleek, understated design makes them ideal for everyday wear, including at work. You'll enjoy absolute comfort all day long, without compromising on style.
Are barefoot shoes suitable for children?
They are ideal for children because they respect the natural growth of the feet and promote good posture from an early age. Giving a child barefoot shoes allows them to develop strong and healthy feet.
You might also like:
- Free Shipping Internationally
- Returns and exchanges accepted for 30 days
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Customer service at your disposal Monday to Friday from 9:00 a.m. to 5:30 p.m.
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Information
Contact
Contact page
Email: contact@feralwalk.com
Telephone: 07 56 93 26 51
Address: Suite c, level 7, world trust tower, 50 stanley street, central Hong Kong
Our customer support is available Monday to Friday from 9:00 a.m. to 5:30 p.m.
Company
The Feral Walk website is owned by Midlmarkets Limited.
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